Merchant Account And Identifying Their Root Cause For Chargebacks

Analysis is the best weapon a merchant can take out to identify the chargebacks. Chargebacks happen for a reason and that reason a merchant has to find out through his analytical skills. He should study the pattern whereas he should be strict in his hierarchy so that they can find it out in the best possible way.

Chargebacks are found of eating merchants’ money and hence they need to be killed otherwise they can multiply like ticks and suck your money.

Find Out The Main Root Cause.

To prevent the chargebacks, one has to find out the root cause from it emerged. Let’s give a look:

•Customer Support – Make sure you offer good customer services. This can reduce the chance of friendly fraud. Also, with good and efficient customer services, the trust of the customer also increases.

•CreditCard Related Issues – Finally and most importantly, never complete a transaction without proper authorization, and check whether the card is valid or not.

•Delivery Issues – If you have a business that also offers delivery service for goods then you need to put extra attention to it. Any mistake causing a delay in the delivery or harming the goods can lead to a chargeback.

•Terms and Conditions – If your customer is not well aware of the terms and conditions then make sure to inform your customer prior the payment is made.

Impact of Excessive Chargeback

As we said, different card networks have different sets of rules to manage chargebacks. However, when it comes to excessive chargebacks most card networks have the same set of rules.

If the merchant does not show any improvement then the merchant is charged with a heavy fine. And, if continues for several months, the merchant license can also get revoked.

This is why every merchant is asked to reduce and manage chargeback for the good of their business. Along with the tips to Identify Root Causes to Prevent Chargebacks, you should also know about the negative effects of excessive chargebacks.

Chargeback Expertz

ChargebackExpertz has a lot more where a merchant can get benefits according to the nature of the business. Chargeback Expertz needs to know where your business stands and suffering from. Speak and let us know the situation we are here to help you out. Call us at PHONE: +1 855-465-4723 or mail us at app@chargebackexpertz.com